Smart Command Gateway
£89.75 inc. Vat
The Smart-Command Heating Gateway is the latest APP controlled electric heating programmer, allowing you to take control of your electric heating system from your smart phone, tablet or PC.
Not only can you programme each electric radiator the time and temperature you require, the radiator will tell you the actual temperature and the energy used.
You can link up to 30 radiators making this system ideal for offices and hotels as well as holiday homes and residential properties.
- IOS, Android APP’s and PC
- Gateway uses 868Mhz radio frequency
- More reliable and better range than Wi-Fi
- Great for second homes, holiday lets and hotels
From the moment you download the APP you will be astounded by the control provided through this amazing programmer. It’s so easy to link your Avant DGi electric radiators and edit the name of each to make them easy to identify; for example, Peter’s bedroom.
The Avant DGi electric radiators receive commands and send information to the APP so you can see the actual room temperature and the energy use for each radiator in real-time. Historical data is also stored so you can analyse the information and identify areas where you could make even more savings.
The APP also includes a handy weather forecast showing details of where the Smart-Command gateway is registered so even if you are travelling elsewhere in the country you can make sure you are warm and comfortable when you return.
- IOS, Android APP’s and PC
- Control up to 30 radiators with each gateway
- Gateway uses 868Mhz radio for increased range
- Frost, economy and comfort modes
- Change modes for each hour at the press of a button
- Programme single or multiple radiators
- Programme single or multiple days for each radiator
- Set temperatures for each mode for each radiator
- Over-ride programme with manual setting
- Monitor each radiators energy use
- Revue daily, monthly and annual energy use
- Great for second homes, holiday let and hotels
Our large UK warehouse is fully stocked with all ranges of Ducasa heaters and our friendly efficient staff are ready to react to your needs by providing fast, effective delivery options.
You can place your order by telephoning our sales staff from 8.30am to 5pm, Monday to Friday or by emailing firstname.lastname@example.org. Faxes can also be sent to our main telephone number - 01603 897 608.
Trade credit accounts are available or we can take payment by bank transfer, cheque, credit card or debit card.
We recognise that card fraud is one of the major concerns these days, so we have chosen SagePay as our card processing partner because they use state of the art security tools and techniques to ensure that you are protected against fraud. Heattend Products Ltd do not keep any card details and comply with all relevant data protection legislation.
On receipt of cleared funds we will despatch your order or you are welcome to collect from our warehouse which is situated a few minutes north of Norwich Airport.
Place your order before 12 noon, Monday to Friday and we will despatch the same day.
Standard deliveries are made Monday to Friday so if you order on a Friday, delivery would be on Monday; order placed over the weekend will be despatch on Monday.
Please contact our sales team for single unit and pallet delivery options including prices.
If required we can arrange delivery before noon, before 9am or on a Saturday. Again, please call our sales team on 01603 897 608 for costs of these options.
For single units, you will receive an email the day before delivery which gives you the option of re-arranging the delivery for a different day. Provided you supply a mobile number you will also receive a text telling you your heater has been loaded onto the van for delivery and advising you of a one hour delivery slot.
For your convenience we can deliver to any address; however we cannot leave your heater without a signature.
Please Note: In some areas such as the Scottish Highlands delivery can take longer. Things occasionally go wrong so we can’t guarantee the time it takes for deliveries but we can guarantee we do our best to ensure they arrive when expected. For deliveries to the islands please contact customer services.
No, because there are no moving parts. An occasional wipe with a cloth to the front and the back to keep the air vents free of dust should suffice.
No, radiant heating products have been enjoyed for decades - open fires, traditional radiators and the sun all produce radiant heat.
The Sunburst, Sunrise and Inox are fitted with a plug. The other heaters are bare ended cable however a plug can be fitted if you wish - always consult an electrician.
The approximate running cost for the Ducasa heaters depends on many factors but can be as low as 3p per hour.
The heater controls and cable are on the right-hand side.
Lengths vary from model to model so if you need more accurate details please contact us.
No, the heaters can only be mounted horizontally.
No, if you can use basic tools and fit a plug, you can install the heaters yourself however it is always best to consult an electrician to ensure the safe installation of any electrical appliance if a plug is not fitted.
Yes, although you should allow at least 500mm of clear space between any furniture when using the radiant panel heaters.
Yes, the heaters are fitted with thermostats and frost protection as standard.
The Ducasa Sunburst can be used as a portable appliance or wall-mounted. If the Ducasa Avant range of heaters or Richmond DPL range are bought with the optional feet, then they can be made portable. The other Ducasa products are only wall mountable.
Our heaters are designed to get no hotter than a traditional central heating radiator, however care should always be taken with the young, old and infirm.
As a guide, based on a modern well insulated property allow 80 to 100w of power for every square meter.
The Avant and Vitro can be programmed 24/7 independently or by using the optional Ducasa Programmer. The Richmond DPL has 24/7 programming incorporated into the control unit.
Shopping and Delivery
Yes. We use SagePay which is one of the UK’s leading secure online payment service providers.
Your payment will be processed immediately and you will receive email confirmation.
Yes, you can order and pay over the phone using your credit / debit card or by pro forma invoice.
We use Parcelforce or TNT to deliver all of our heaters.
Orders received by 2pm Monday to Friday will be despatched the same day on a 24hr weekday service; orders received after that time will be despatched the next working day. Please note: UK mainland only, some areas such as the Scottish Highlands may take 48hrs.
If you are not at home we can arrange delivery to a works address or neighbour if you tell us when you order.
Delivery is charged at £15.00 per heater. Orders of more than 4 heaters will be sent on a pallet. Pallet delivery is £64.26 and will be organised with you by telephone prior to despatch. There is no additional charge for programmers and controllers.
We offer a 14-day no quibble guarantee. Just return the heater to us in its original condition and receive a full refund of your money.