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Vitro-i Smart Command Ready Designer Heater

Vitro-i Designer Heater

from £419.35 inc. Vat

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For stunning good looks and state-of-the-art technology, Ducasa’s Vitro-i series of high quality glass fronted electric panel heaters are hard to beat. Ducasa have combined years of technical experience to produce this beautiful range of sophisticated heaters available in black or white.

The Vitro is fully programmable giving seven days a week/24 hour control and is now compatible with the Smart-Command App Controller

  • 24hr / 7 day Programming on board
  • Ready for Smart-Command App control
  • Dual element technology for added comfort
  • Available in stunning black or white
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Product Description

Attractive and stylish in black or white, with dual element technology. A radiant heated glass panel together with a gentle convection element inside the casing make the Vitro a very effective and economical heating option. The Vitro offers the perfect balance of fast heat up times together with gentle radiated warmth.

The unique curved edge glass design and sleek controls of the Vitro-i will grace any setting and provide a stunning visual feature. The dimensions of the Vitro make it perfect for full height walls in conservatories or main areas in the home.

  • Wall mounted designer radiant panel heater
  • Beautiful curved glass front by ‘Schott’
  • A great feature and talking point
  • Twin elements for fast heat up and comfort
  • Available with black or white glass
  • Available in 750, 1200w and 1600w sizes
  • Digital thermostat for reduced running costs
  • Tamper proof controls
  • Built in 24hr / 7 day Programming 
  • Compatible with the Smart Command App System
  • Digital display & controls
Gallery
What is radiant heat?

Radiant heat is widely regarded as the most comfortable, healthiest and most natural form of heating available today - perfect for conservatories.

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Unlike traditional convection heaters, radiant heat gently distributes warmth throughout the room providing a more even temperature.

Radiant heat is also unaffected by draughts making it the efficient choice for areas with large window space, such as conservatories.

sunThe best and well known example of a radiant heater is the sun. The sun’s rays travel through the atmosphere heating object such as people and furniture providing almost instant, comfortable warmth.

As it does not rely on air being forced over a very hot element, the humidity levels are unaffected and the movement of airborne particles, such as dust, is reduced, making the air quality much cleaner, especially important for asthma and allergy sufferers.

Our radiant heaters are designed to replicate the wavelength of the sun for maximum comfort, unlike cheaper short wavelength or infra-red heaters which can feel harsh and unpleasant.

A tried and tested technology, Ducasa electric radiant panel heaters and electric radiators are fitted in over 35,000 conservatories across the UK.

How many heaters will you need?

Selecting the correct size (wattage) of electric heater is vital to ensure your home is not only comfortable all year round but can warm up quickly when first switched on.

The size of your rooms and the amount of insulation are the most important things to consider when selecting the heater. With many years’ experience we are happy to give free, no obligation advice. Get in touch by phone, email or by completing our quotation form and we’ll get back to with our recommendations.

For new build property or development we can work with you to calculate a fully costed scheme based on U-values and with numerous projects completed you can trust Ducasa.

If you prefer, you could use the following guidelines, which are based on the area of floor space with a standard ceiling height. If required, you can contact our experts for confirmation.

Example: 11.1m2 x 80w (new, well insulated) = 888w

How to place your order

secureOur large UK warehouse is fully stocked with all ranges of Ducasa heaters and our friendly efficient staff are ready to react to your needs by providing fast, effective delivery options.

You can place your order by telephoning our sales staff from 8.30am to 5pm, Monday to Friday or by emailing sales@heattend.co.uk. Faxes can also be sent to our main telephone number - 01603 897 608.

Trade credit accounts are available or we can take payment by bank transfer, cheque, credit card or debit card.

We recognise that card fraud is one of the major concerns these days, so we have chosen SagePay as our card processing partner because they use state of the art security tools and techniques to ensure that you are protected against fraud. Heattend Products Ltd do not keep any card details and comply with all relevant data protection legislation.

On receipt of cleared funds we will despatch your order or you are welcome to collect from our warehouse which is situated a few minutes north of Norwich Airport.

Delivery information

Place your order before 12 noon, Monday to Friday and we will despatch the same day.

Standard deliveries are made Monday to Friday so if you order on a Friday, delivery would be on Monday; order placed over the weekend will be despatch on Monday.

Please contact our sales team for single unit and pallet delivery options including prices.

If required we can arrange delivery before noon, before 9am or on a Saturday. Again, please call our sales team on 01603 897 608 for costs of these options.

For single units, you will receive an email the day before delivery which gives you the option of re-arranging the delivery for a different day. Provided you supply a mobile number you will also receive a text telling you your heater has been loaded onto the van for delivery and advising you of a one hour delivery slot.

For your convenience we can deliver to any address; however we cannot leave your heater without a signature.

Please Note: In some areas such as the Scottish Highlands delivery can take longer. Things occasionally go wrong so we can’t guarantee the time it takes for deliveries but we can guarantee we do our best to ensure they arrive when expected. For deliveries to the islands please contact customer services.

Customer Reviews

“Ducasa radiators look bright and modern, and have freshened up the look of our home. The total control we have over each individual radiator makes the running costs so much better”
P.G

“I am very pleased with the heater and programmer. Although ordered online I did speak to a member of staff twice and she was very helpful and efficient. The whole experience was a real pleasure. Well done.”
P.S

“Fantastic service! It’s an absolute pleasure to deal with you and I am definitely recommending you.”
M.A

“I love the look of our Vitro radiators. They look so stylish and everyone who visits says how lovely they look. The delivery was so quick too. Many thanks for such great service”
M.W

“I explained everything to the really helpful lady on the phone this afternoon. Thank you so much for your brilliant service”
K. N

“Thank you again. You have dealt with everything in a very efficient and friendly way, and I am most grateful. I would like to award you 5 stars for your customer service.”
A. I

Frequently asked questions

Products

Does the heater need to be serviced at all?

No, because there are no moving parts. An occasional wipe with a cloth to the front and the back to keep the air vents free of dust should suffice.

Is radiant heat a new idea?

No, radiant heating products have been enjoyed for decades - open fires, traditional radiators and the sun all produce radiant heat.

Do the heaters come with a plug fitted?

The Sunburst, Sunrise and Inox are fitted with a plug. The other heaters are bare ended cable however a plug can be fitted if you wish - always consult an electrician.

How much do the heaters cost to run?

The approximate running cost for the Ducasa heaters depends on many factors but can be as low as 3p per hour.

Which side of the heater is the electrical cable?

The heater controls and cable are on the right-hand side.

What is the length of the electrical cable?

Lengths vary from model to model so if you need more accurate details please contact us.

Can the Ducasa heaters be mounted vertically?

No, the heaters can only be mounted horizontally.

Do the heaters have to be installed by an electrician?

No, if you can use basic tools and fit a plug, you can install the heaters yourself however it is always best to consult an electrician to ensure the safe installation of any electrical appliance if a plug is not fitted.

Can I put furniture in front of the heaters?

Yes, although you should allow at least 500mm of clear space between any furniture when using the radiant panel heaters.

Are the heaters thermostatically controlled?

Yes, the heaters are fitted with thermostats and frost protection as standard.

Are your heaters portable?

The Ducasa Sunburst can be used as a portable appliance or wall-mounted. If the Ducasa Avant range of heaters or Richmond DPL range are bought with the optional feet, then they can be made portable. The other Ducasa products are only wall mountable.

Are the heaters safe for children?

Our heaters are designed to get no hotter than a traditional central heating radiator, however care should always be taken with the young, old and infirm.

How many heaters do I need for my room?

As a guide, based on a modern well insulated property allow 80 to 100w of power for every square meter.

Can Ducasa heaters be programmed?

The Avant and Vitro can be programmed 24/7 independently or by using the optional Ducasa Programmer. The Richmond DPL has 24/7 programming incorporated into the control unit.

Shopping and Delivery

Is your website secure?

Yes. We use SagePay which is one of the UK’s leading secure online payment service providers.

When will my card be charged?

Your payment will be processed immediately and you will receive email confirmation.

Can I order by telephone?

Yes, you can order and pay over the phone using your credit / debit card or by pro forma invoice.

Who will deliver my heater?

We use Parcelforce or TNT to deliver all of our heaters.

When will my heater arrive?

Orders received by 2pm Monday to Friday will be despatched the same day on a 24hr weekday service; orders received after that time will be despatched the next working day. Please note: UK mainland only, some areas such as the Scottish Highlands may take 48hrs.

What if I am not at home?

If you are not at home we can arrange delivery to a works address or neighbour if you tell us when you order.

How much is delivery?

Delivery is charged at £15.00 per heater. Orders of more than 4 heaters will be sent on a pallet. Pallet delivery is £64.26 and will be organised with you by telephone prior to despatch. There is no additional charge for programmers and controllers.

What if I don’t like the heater when it arrives?

We offer a 14-day no quibble guarantee. Just return the heater to us in its original condition and receive a full refund of your money.

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