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CUSTOMER REVIEWS

The team at Heattend are passionate about customer service and are the envy of our competitors but no need to take our word for it when you can see what our customers say.

Avant DGP Electric Radiators

“A friend recommended Ducasa and I have been very happy with my Avant heating system. It was installed quickly and is easy to use and control.”
K.D

“Using the Ducasa remote, I can set the programmes to heat different areas as I need to. We don’t always need to use all of the rooms on the same days and with this system I can have complete control of which heaters are on.”
C.M

“We are more than happy with the radiators we purchased. They make our conservatory look modern.”
Mrs M

“The Avants are so easy to control. I am very happy with my Ducasa heating and would certainly recommend it to my friends.”
E.W

“When I moved in about 4 years ago there were £20 panel heaters fitted and I just couldn’t heat the space. I replaced them with your DGPs and now it’s lovely and warm”
S.B

“The Avants are indeed very attractive and well suited and have made a great difference to the warmth and comfort to our room.”
L.H

Avant DGS Electric Radiators

“I am really pleased with the heaters which are in my studio that was originally a garage. I have already recommended them and would definitely use them again elsewhere. They are easy to use, thermostatically controlled and efficient.”
E.S

“I only had two open fires, which simply did not provide enough heat. My Avant DGS heating system was installed quickly and is easy to use and control.”
K.D

“The Avant DGS is to be an excellent form of heating, it is easy to control room by room and viable cost wise as well.”
I.D

“We have recently had the Avant Radiator that you delivered to us fitted in our porch & we wanted to let you know how pleased we are with it.”
D.T

“We are really happy with the Avant radiators. Our property is 200 years old and was very cold. We have a large bedroom that was always cold, but now we have the radiator on and within 15 minutes the room is toasty warm. They’re brilliant!”
S.H

“We love how our home is warm when we come home, we just turn the thermostat up and down as needed. Your Avants are so much better than the old storage heaters.”
H.W

Richmond Low Level Electric Radiator

“I bought the Richmond DPL 950w for our conservatory. I feel that the products are not cheap but still do represent good value for money. They are quality products and Ducasa provide first class service.”
S. D

“Many thanks for the service and attention you gave me with regard to my recent order and delivery of two Ducasa Electric Radiators.”
L.H

“The Richmond is perfect for the low wall in of my customer’s converted loft space.”
C.B

“I would also like to take the opportunity of thanking you and expressing my gratitude for the professional service that you have provided and certainly would recommend your company to anyone that wishes to purchase one of these heaters”
M.R

“The Richmond DPL is a really good heater, the heat quality is brilliant.”
R.R

“We are really pleased with our Richmond. It keeps the conservatory warm enough to use as part of our house all year round.”
P.C

Sunrise Low Level Radiant Panel Heater

“The Sunrise is well suited for installation on a conservatory wall. It looks good in situ and provides all the instant heat we need for sitting in there when temperatures are low”
H. M

“We got the Sunrise on recommendation from a relative. It looks so much nicer in the conservatory than the other heater we had.”
Mr. S

“It’s nice to have after-sale customer service as you don’t often get that nowadays”
P.S

“I bought because of the frequency of very good/excellent reviews and the very pleasant and helpful attitude of your staff on the telephone. An excellent end to end experience”
M.A

“I just wanted to say thank you very much for all your help with our conservatory heater. Excellent customer service.”
Mrs. S.W

“Thanks very much for all your help. I installed the Sunrise yesterday and it is working very well.”
P.D

Sunburst Radiant Panel Heater

“I can thoroughly recommend the Ducasa Sunburst (2000w). I bought one to heat the conservatory throughout the winter months. It is totally efficient, rendering the conservatory to be used, during the coldest of temperatures outside. I am amazed how quickly the heater warms the room and it remains consistently warm all the while the room is in use”
Dr. N. T

“Although ordered online I did speak to a member of staff twice and she was very helpful and efficient. The whole experience was a real pleasure. Well done. I am also very pleased with the heater and programmer.”
Mr S

“Thank you for your service. I would highly recommend you and your products.”
Mr C. J. C

“Bought this to heat a wooden building we use to work from. We wanted some background heating to keep the place aired and rapid warmth when in use. This Sunburst is absolutely perfect and manages to heat the large space (4x7 metres) VERY quickly. I would recommend this heater.”
S D-R

“The Sunburst heater is FANTASTIC, it can heat the conservatory in 10 minutes to a comfortable temperature, and as radiant heat is dry, no condensation at all. I can really recommend this”
Mrs P

“The Sunburst is perfect for our needs. The heat is responsive and it can be wheeled around as need requires.”
Ms. G

Vitro Glass-Fronted Designer Radiant Panel Heater

“Ducasa radiators look bright and modern, and have freshened up the look of our home. The total control we have over each individual radiator makes the running costs so much better”
P.G

“I am very pleased with the heater and programmer. Although ordered online I did speak to a member of staff twice and she was very helpful and efficient. The whole experience was a real pleasure. Well done.”
P.S

“Fantastic service! It’s an absolute pleasure to deal with you and I am definitely recommending you.”
M.A

“I love the look of our Vitro radiators. They look so stylish and everyone who visits says how lovely they look. The delivery was so quick too. Many thanks for such great service”
M.W

“I explained everything to the really helpful lady on the phone this afternoon. Thank you so much for your brilliant service”
K. N

“Thank you again. You have dealt with everything in a very efficient and friendly way, and I am most grateful. I would like to award you 5 stars for your customer service.”
A. I

Inox Low Level Designer Electric Heater

“I love the styling of the Inox; there simply isn’t anything else on the market that looks as contemporary. My loft space needed something modern and low level and this has done the job perfectly.”
S. K

“When I telephoned to check some details about the heat I would need in my conservatory, the lady on the phone was so helpful. I can’t thank her enough for taking the time to explain everything so clearly and making sure I had exactly what was right for me.”
A. T

“I can’t recommend Ducasa products highly enough! Since I bought my heater, my parents and two of my friends have also bought your conservatory heating too!”
G. B

“I am glad I paid a little extra and had the luxury of the Inox in my conservatory. It looks super and with the digital thermostat I can keep control of my temperature perfectly. Your ordering process worked really well, I ordered at around 1pm and my heater was delivered the next morning! That’s worth a thank you!”
M. T

“The Inox has made my conservatory useable all year round and it looks so good too – thank you!”
D.S

“Excellent. I was looking for the perfect radiator for our new conservatory. This fits the bill and looks good too."
T.S

Colorado Towel Radiators

“Every time I go into our bathroom I can’t believe how good the towel rail looks. It is brilliant to be able to dry the towels on it, as we don’t have the central heating on in summer.”
S.K

“I am absolutely loving having a warm bathroom at last! Thank you Ducasa!”
P.L

“The response to my on-line request was very helpful. The towel radiators look really good and they heat up quickly”
D.H

“Our underfloor heating was not keeping the bathroom warm enough. The Colorado towel radiator has made all the difference.”
J.B

“I placed my order on Tuesday morning and the towel radiator was delivered the next morning – incredible service, thank you.”
E.W

“I hate feeling like I’m keeping up with the neighbours, but when I saw how well their new towel radiator worked I just had to get one too!”
J.C

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